I phone iburst call centre to order broadband and they put you on hold for hours. The cherry on the cake was when I called their order line at 830am, and a recording says their business is between 800am and 600pm andI must call between that time.in this hard times, people are looking for business ...
I pay for a Roadside assistance service through SA Warranties. On the 6th of April I had a flat Tyre and i contacted the AA where i was on the phone for a long time being verified and constantly told about the procedures only to be advised by the consultant that she can see y details from the ...
On Thursday I sent an email and ID copy to Commercial Activation top deactivate a decoder.By Saturday it wasn't done. And they don't work on weekends. So eventually after wasting time and money on the phone on both Saturday and Sunday resorted to reactivating the card on my personal account. I've ...
I am shocked by how bad Liberty's admin is. Last year February we went through a process to change beneficiaries as well as contact details on both my and my husbands policies. It was a disaster. I started receiving my husbands policy docs and he received mine. We also had to change beneficiaries ...
My account has still not been cleared! The first problem happened when Wonga failed to alert me that I owed them a further R79 odd after making a payment of R3000 odd. I sent emails to all the supplied addresses and tried to reach a competent human being to explain what the problem could be, to no ...
I phoned the MTN call centre a number of times to question my phones billing. Was first told I will be phoned with feedback, did not happen. Then told they don't phone back with feedback, I must phone after 48hours if I did not receive feedback. Was told first call was locked to wrong department. ...