I am yet to receive assistance from all the non operational numbers and email address for Opera Telecom. MTN you facilitated the payment please recover my money in a similar way you debited my account from date of alleged subscription. I have asked for proof via email as per your advise and I have ...
We have been billed around R1200 in content charges over and above our monthly cell phone amts upon phoning MTN querying these amounts I am told MTN are not responsible for raising these charges the charges relate to content - I need to contact the service providers directly. My contract is with ...
Hi, I've logged request for the last 4 months, that I am not receiving my E-Billing Statements. On the 16/04/2013 and on the 19/04/2013, I have sent mails to customer care at cell c, and have had no feedback. It is as if my requests are being ignored. Since the inception of my contract I have not ...
I have an issue with Vodacom regarding DATA usage. Vodacom is the one provider that will ALWAYS grab the opportunity to charge customer out of bundle data rates. The SMS notifying one that they are now charged out of bundle rates is ALWAYS a good 24 hours late. At the time the phone bill is already ...
I cancelled my ADSL with effect of the end of April. This was done and confirmed in march. I checked my Billing online and there is an amount of R199 being charged for May's ADSL. I sent through an email on the 9th April and the reference is 20130409001587 querying this and no one has got back to ...
Well done Momentum for being top notch at your billing. I receive billing statements and can provision accordingly. We utilise another medical aid scheme for an employee, that I have listed a complaint against as they are USELESS. I truly hope they take a leaf from your book and learn how to keep ...