I received a bill from MTN on 22 July 2013 with internet usage of almost R2000. On the same day I logged a call for this to be investigated as my account has not been over R700 a month. I was informed a call was logged with the billing dept. 3 weeks later I have not heard anything from anyone. Only ...
Vodacom has Billed me ridiculous amounts for the last couple of months, i have asked the branch in Witbank Highveld Mall to resolve this matter last month and so far nothing has been done . i am sick of this and want this matter resolved before the 15 of August 2013 . No one has to pay for ...
Dear Nomonde. REQ:2471443 Thank you for the response, but everything on my account is still not corrected. I understand my extra call charges, but the issue is the broadband 250mb and call line identity fee. The credit of R59 for the broadband 250mb is correct. However there's a R9 CALL LINE ...
Once again with my new contact a few months later MTN just starts adding charges to your account in the hope you don't realize it and I just pay it. Somethings that should be part of the package you chose gets added on. The first 2 or 3 months everything was fine as per the contract I signed. After ...
Hi, I have just been away for 2months and spent maximum 6 days in Lesotho for which I activated roaming since I am a medic the company I worked for activated roaming on my company cell phone. Problem is I got charged R5 193.70 for roaming charges which I think is unacceptable we have been into a ...
I had a 24 months contract with MTN which was supposed to expire in January in February i noticed that they are still billing me i phoned them to find out and they sad its because my contract was a promotional there for they charging me service promo fee and they confirmed that they will change it ...