Problem 1: I upgraded my contract and was due to be credited a pro rata data bundle which never arrived. During that time I loaded my own bundles for usage (At a higher cost). I was not even notified that there was a problem until I called 808 for assistance. I was told that this will be credited ...
My contarct expired 31 January 2012.After the expiry date MTN CONTINUED charging me Promo Service fees until the date I called in and enquired. All the agents I spoke to told me that I was owed 19 months of promo service fees and that it will be credited to my MTN acc and to Bank Account if I so ...
I have been a contract customer with telkom mobile for a year now and in that year I have never missed a payment except in aug when debit order bounced because our salaries were paid late. Telkom then sent my account into collection. This is unlawful because my account was not in debt for more than ...
8ta Telkom Mobile are the providers that I have a cellphone contract with. In August I changed my banking account from a savings to a cheque and the bank advised Telkom because of the debit order. I received an sms from Telkom telling me to make a cash payment into their banking account for the ...
I sent an email on the 30/09/2013 giving new banking details and received a response email confirming that my request has been received and that my details have been updated accordingly. After some few days i received a call from a lady that was complaining that my account was overdue so i told her ...
My problem started with me missing a single paymentin April for R388. on the 27th of May I ipaid R776, which was a payment for April and May. My account was on current.somewhere in june 8-ta debited my account with R194 which requested to be paid back in my bank account because they are not a bank ...