Terribly sorry I didn't get her name but I would like to inform you that some of your consultants are VERY efficient... and patient. I signed up for a new contract through my company's rebate programme. I couldn't understand the 8ta billing system because it seemed like I was being billed twice ...
I called into the 8ta call center after 3 months of having trouble with my billing. I was promised a 72hrs turnaround time and to no surprise this didn't happen. The call came in over a week later after 6pm during my private time. Nthabiseng Phasha proceeded to attempt to convince me that she was ...
I would like to take this opportunity to compliment the VM guys on how they've dealt with my query. i'm happy to report that yesterday i received smses with recharge pins for an amount of R25. this is a refund for airtime that i was charged for internet usage even though i had activated the BIS. ...
I CANNOT BELIEVE VODACOM HAVE REMOVED MY R50 LIMIT!! I PUT IT THEIR FOR A REASON!!! THEY DO THIS AUTOMATICALLY AFTER 7 MONTHS AND FOR OBVIOUS REASONS!! TO TAKE YOUR MONEY!! MY 3G BILL WAS MEANT TO BE R179 OR R229 BUT ITS SHOT UP TO ALMOST R800 AS A RESULT!! AND GET THIS, AFTER CALLING IIN AND ...
REQ: 1827468 REQ: 1857015 I posted a complaint regarding a DATA Bundle that I never received notification for to activate and consequently used up airtime instead. I received a reply with a sorry excuse of "2 sms's are send" Yea well, I DID NOT get the second SMS until the next day. I ...
I did not authorise any debit order to go out of my account for the hub! a substantial amount was debited from my account and it could not even be reversed! is this legal according to the cpa? Linda ...