Reference number 103515137 I never use up all my "R750 rand value" and have carried over "rand value" for the last 6 months - there is never any call charges on my invoices. Comes my August invoice and I'm charged R129-60 for Call Charges which I immediately dispute, because how ...
I'm so disappointed with Telkom Mobile's billing department and how they train their call centre's staff. A few months ago a debit set on my account did not go through, and with no query from them, they forwarded my account to their collections department and I unfortunately found this out when I ...
For the 6th month in a row MTN has added items to my account which should be part of my package. I've requested it to be corrected about 9 times including 2 complaints on Hellopeter, but still every month I get my invoice and the item are on it again. MTN if you do see this, please correct it now ...
Illegally Billing I have a contract of R329 contract will Cell C with a Debt Order on the last day of every month. Cell C has Illegally Debited my account FIVE times in Two different Occasions. Last time I checked this is More Correctly-WhiteCollar. * On July 31st Cell C debited R114 twice [Total ...
I opened 5 lines at 8ta in May 2013 the 2 years of my contract expired. I called into the 8ta call centre in April to say I DO NOT want an upgrade & would just like them to convert the numbers to prepaid. I was told that is fine & May 2013 will be the last time they will debit from my ...
I have had a Telkom Mobile / 8ta account for over 2 years now. Always paid by debit order, switched bank details last month and of course all went wrong. the d/o didnt go through. On Friday 23/08/2013 Telkom Nudebt deducted 2 months premiums as well as an erraneous admin amount of R200.00! On ...