I have been researching Telkom's internet packages and found this website that gave me a price of R199 per month for uncapped ADSL with a 2 Meg line. [URL Removed] When I phoned to order this package they advised me that I have the wrong price it is actually R300 plus for this package. ...
Ive logged numerous calls for issues with my adsl line connection. Everytime that I have phoned I have received awesome service and feedback from the guys that work at the helpdesk and the technicians that go to the exchanges to sort stuff out. Thanks for always going out of your way to get my ...
It's now been about 1.5 months since I first reported the problem to M Web. My ADSL line was working without any problems and suddenly I've been starting to experience problems on the line. Now you would ask why not take this up with Telkom; well its simple my contract with M Web includes the ...
A week or so ago i wrote a report on Telkom, for billing me for a month in which I had ZERO days of internet connectivity. They came back to me and credited me with 10 days (Since 10 days make a month!!!). Yet my line has still not been fixed, and then my line was suspended due to no payment. So we ...
After a power outage my connection to the DSL sync failed. This fault was reported on the 28th of Oct with specific instructions to phone before coming as there is not always someone home. When the technician finally came, without phoning, he promptly left again to check the exchange. After phoning ...
Logged a Ticket for a call back, Been over 7 hours, Called Call Centre, Waited in Queue for over 30 min!!! Just to get a agent put the phone down in my ear. Extremely slow speeds for a Business ADSL Uncapped account 4 Meg downloading at 10KBps, Unable to do any work today Because of Useless ...