There is a question I have posed to MTN before. Why can they not send an SMS when the account is over due like everyone else, they just disconnect. I will not have a Debit Order as I have had problems in the past. This means that sometimes I forget to pay. No customer service reminder just ...
Telkom has now suspended my account, They are trying to charge me R3437.45 for one months worth of service According to my complaints I only owe them for the month of January. In December I had issues with the line which was only resolved in January. My last complaint was done on the 5th January ...
Cell C Accounts system is stupid. Let me explain: I get paid the last day of the month. The 30th or 31st of each month. I have accounts at few places, and my debit orders are set to the 1st. (Vodacom, FNB, Wesbank, Momentum, Discovery Health has no problem with this - ONLY CELL C has a problem with ...
End of january, Eduloan debited me three (3) times and it is not showing on my eduloan statement, but it is showing on my bank statement. They asked me to send them my bank statemet and I did. Now they have gone quite. They are not updating my statement nor me. Firstly, I do not know why they ...
8ta can easily interrupt you service but it takes them 48 hours to put it back on! I have spoken to more than one consultant, asking that it is urgent. I have even asked if I can fax through proof of payment but nothing you must just wait 48 hours and that is that. I know that any of the other ...
In December 2012 my wife spoke to Melisa Govender to remove all value added services from her cell no. This month she got an account for R390 for 2 cellphone lines that are both on top up and should be only R265. When she phoned them this morning they said the extra money is for value added ...