Precious Maswanganye is incompetent and cannot deal with customer relations. I have requested to speak to her senior manager and/or supervisor in order to get the matter resolved. ALL emails and correspondence kept for proof. Payment via EFT granted by BOODLE yet DEBIT ORDER is forced, double ...
I recieved an sms to say i must pay R573 for my account. But i have a top up contract and pay R360 a month. So i called to as why so much. The lady informed me it was a mistake on there side and that i should pay my normal instalment which i did on 8.2.2013. Then yesterday 12.2.2013 they suspend my ...
Hi, i made a payment into ABSA account by mistake. Googled the bank details and saw it belongs to Woolworth credit card division. I faxed through payment confirmation for refund on the 4/2/13 called them the 7/2/13 to do a follow up call apparently they didn't receive a P.O.P so i faxed through the ...
Our telkom line was down from the 23rd November. As we had to adsl line, we could not use the data bundle. We contacted mweb regarding the same and were assured that the account would be reversed and we would not be charged for something we coud not use. Ref number: 1040744. Our line wa retored ...
Why am I suddenly charged for mobile? You are supposed to timeously inform the customer in change of service before you do it and then only if we accept it. ...
MY HUSBAND PASSED AWAY. I PERSONALLY VISITED VODACOM IN GALLERIA MALL AND WAS TOLD THAT SEEING THE CONTRACT IS 2 MONTHS AWAY FROM EXPIRY, I SHOULD JUST CONTINUE TO PAY CASH PAYMENTS FOR THE CONTRACT, WHICH I HAVE DONE FOR TWO MONTHS. THEN ONCE I HAVE AN EXECUTOR'S LETTER ASK THE EXECUTOR TO ...