I have two contracts with Cell C. One is a Cellphone contract the other was for a 3G dongle. The dongle was and when reported and to cancel at no point during the telephone conversation was I informed that requesting a cancellation requires completing a cancellation form to be sent in for notice. ...
So, I take out a new data contract for R150/month in July right, and ask for a monthly call limit to be put on. I also sign a document that says an automatic monthly limit gets placed on the account for a 7 month period after commencement of the contract of R2500. In December I get an sms to tell ...
My issue started back in November 2012 (Ref no's: 2110802480 on the 08.11.12 & 2111501585 on the 15.11.12) where I was charged exuberant amounts for data while roaming even though I was not using this service. I was only contacted late in November by a Vuyo Mnguni [Email Removed] about the bill ...
I have laid a complaint against Vodacom a few weeks back regarding wrongfull billing and them raising a debit order against my bank account and thus I was paying another random persons' bills. After raising the issue I received my refund of R168. A week later Vodacom raised a new debit order ...
Vodacom incorrectly deducted an amount of -R56 off my December account. This was incorrectly billed. The refund was never allocated to my account in time for the January debit order to go. Further on the January debit order was R200 more than it should be seeing that im on a top up 275 contract. ...
I have been a customer of Vodacom for many, many, many years. In the past few months I have received the most shocking treatment by their accounts department and as of the 12th of February 8 lines have been deleted 4 of which were deleted WITHOUT ANY notification. Proof of paymnets made since ...