My medical aid did not pay a bill from Lancet so I tried to resolve this issue with Lancet by approaching my medical aid and informing Lancet about my course of action. I am responsible for this account and approached Lancet to finalise payment. I spoke to a call centre agent and was informed that ...
We pay our monthly acc of which we have 4 lines every single month without fail because I only get pd on the last working day of the mnth. Debit orders are not an option. This arrangement was made when contract was 1st taken out years ago!! Suffice to say - and once again - just like every single ...
I have been a Vodacom subscriber for the last 21 years. Always paid my bills untill now. I bought an Apple iPad from the iStore in Centurion. The friendly girl assisted me to fill in my contract with Vodacom since I am blind and could not do it myself. She could not finalize the contract because ...
I am an angry customer of Vodacom. I have been using Vodacom for the last 7 years and I am seriously disappointed in how they have treated me recently. In fact, I am considering stopping my contract and moving to another network. I phoned the vodacom call centre on Saturday and I was told that i ...
Our average bill has been under R2000 for all 3 lines. Oct last year we get a 087 nr phone call from "Vodacom", 2 days after that, bill shoots up to over R5500, 2 days, sms, now R7800! 2 days, over R11000!!! So in days its up, WITHOUT CALLS OR ANYTHING, TO OVER R11 000!!! We phone, get ...
On the 11th of Jan I received an sms from Game Accounts Dept. claiming that my account was in arrears. This shocked me as I have a stop order with my bank which goes off on the 28th of each month and I have also made electronic payments as well. In December alone I made payments totalling R 1 ...