I am astounded by the sheer arrogance displayed by Edgars' accounts department. Last week my wife tried to transact on my account but was told that the account was blocked as my details needed updating. My wife spent over an hour in the store while waiting for your staff to contact me. There had ...
Good day, I wish to lodge a formal complaint against MTN and its incompetent billing system. I took out an additional contract during October/November 2011 at a monthly fee of R100.00 - top up. All has been well for the past 8 months - all of a sudden you bill me R199.00 a month for THE SAME ...
DON'T USE VODACOM! I do NOT have an account with them and they won't stop harassing me even when their call centre agrees that I am being harassed! They have tried to get my name off of the 'unpaid accounts' list. Now the latest is that I was woken at 23h58 wanting their money. To top it all, I ...
I cancelled 1 of my my cellphone contracts because the 24 months was up. With each call that I made, i also enquired about my Gap deposit of R500.00 that I had paid cash when i initially took out the contract. I was told that I would only get that back when the contract had actually ended and it ...
At the end of February/beginning Mach I contacted Vodacom Call Centre and quested the R100 limit to be reduced to R50. The gentleman assured me 3 times that the limit is in place and all is in order. Imagine my surprize when Vodacom sent me an account that is over R2, 000.00 for a data contract ...
On the 30th of April I paid DSTV electronically, forgetting that we loaded a Debit order on our account. I immediatly phoned them and ask them to reverse the payment. The lady told me that she will stop the debit order as it is only loaded for the 2nd May. I thanked her and believe that the problem ...