1st of Dec I was debited with what I thought was my final instalment on my account but low an behold 1st of January you debited me again with R3.86, R1.86 interest and R2.00 for a customer protection plan... what protection do I need if I do not owe you anything! But I did not make a fuss as SURELY ...
I WAS OVER DEBITTED ON 30TH NOVEMBER 2012 BECAUSE CELL C DID NOT LOAD THE NECESSARY DISCOUNT AS PER MY INVOICE AND AS SPECIFIED ON MY 24 MONTH CONTRACT. AFTER BEING TOLD THAT THE PROBLEM IS SOLVED AND I WILL BE CREDITED, THE PROBLEM HAS NOT BEEN SOLVED YET. I AM STIL WAITING TO BE CREDITED. THIS IS ...
Decided to cancel and do early settlement of laptop contract early November with the view of taking out cellphone contract. Requested laptop contract to be cancelled and paid early settlement amount (biggest mistake) this was done early November. Early December new contract was taken out, got my ...
Once again Autopage did not fail to disappoint me! In the beginning of January 2013 I received a sms saying that my account will be suspended due to non payment, I phoned the accounts dept immediately stating that my account has been fully paid even giving ref numbers, I was assured that the issue ...
My contract started mid December 2012; I received my first invoice beginning January 2013 - went to the front office at Somerset West to report that I received the invoice but is unable to open it. Error message: the pdf file is corrupted; or not decoded properly. I was informed it will be sorted ...
I've sent and e-mail on 14/11/2012, 12/12/2012 as well as 10/01/2013 to [Email Removed] with read receipts received on the 14/11/2012, 12/12/2012 and 10/01/2013 respectively. I've requested them from that time to remove the membership fee as well as the protection plan from my account. That has ...