My husband and I were among the many hundreds stranded at PLZ airport on 31 March/1 April. Eventually got to JNB 23 hours after we were due to get there. Bad weather and ACSA's incompetence re no instrument landings not BA's fault, BUT: 1. We were not informed of delays on 31 March. Why were we not ...
I am sick and tired of Putco bus drivers and their service delivery. Especially the Sandton via Birnam route. Everybody is so rude. I'm paying for the service and its not like I get into the bus for FREE. Some of us get treated like we are first time users of Putco even though we have been ...
Yesterday I arrived at King Shaka airport with my family for my flight back to Jhb which was booked 25 June 2012. The flight was supposed to be at 16h25. I was told Kulula had overbooked a previous flight and our flight was now carrying all those passengers and we could not get onto our plane. My ...
I am beyond angry @ da appalling service. Departure time 8.30 on the 29/03, received sms that bus wil be 30 minutes late of which i went to go speak to the manager, he showed no remorse n wen I said their service is bad his own words were " thats your own prerogative and we won't refund ...
Flight from Johannesburg VS602 delayed by 24 hours. No one from Virgin to help with re booking connecting flights. Hotel we were put up in for the night was shocking. On arrival in New York our bags did not arrive and we were without clothes, toiletries etc for 24 hours. Again nobody cared at all. ...
We flew with Mango yesterday to Cape Town out of Durban. While waiting quite a long time for our bags the gentlemen next to me asked the mango employee at the carousel when our bags would arrive and he replied that 37 bags had been left in Durban. There was no announcement, and had we not asked it ...