My luggage was lost between Johannesburg and George on 8 February 2013 - after several phone calls and emails from me, and several promises and non delivery from them, my luggage has now been missing 3 months - claim not processed, no feedback on status. The service is not even pathetic - it is ...
From the moment Thando Ncube recieved my request for accomodation at short notice, she has been amazing in her constant feedback. She managed to soource a lovely holiday destination for my family. My children loved the play area and my hubby enjoyed the mini golf. Thando even called us to check how ...
Recently reported on problem before here. No response from Supplier. Spoken to a team leader and other agents about incorrect billing. Team leader (Petronela) promised to have the problem resolved. NOTHING HAS BEEN DONE 6 weeks later!! Mark 021 422 5444 ...
Booked a trip to Kroonstad from pretoria on the 15H00 Bus, Bus was late to arrive at the Pretoria station from the depot in Centurion. Bad attitude of the driver when he packed the bags on the bus. Got to JHB Station only left the station at 17H00. Driver was driving inaccess of the speed limit, ...
My wife & I were booked on Mn494 for 12:15 departure on 6 May from CT International to Lanseria. We had checked in online the previous night so we only had to check in our luggage & pick up our boarding passes at the Fast Drop counter. Upon arrival, 09:30 at the fast drop counter, we were ...
I received a call from the RCI call centre and was told that I am currently a Premier Member. I was then informed that, due to an oversight on RCI's side, they didn't have my banking details on file and unless I provide my banking details I would be downgraded to an ordinary membership. Surely the ...