I have been a member of the Holiday Club for more than 2 years. Whenever I try book a holiday. I do not get space in all the listed resorts. I keep on investing but do not get value at all from my investment. I would like to get out of this arrangement but I am told I will not get a cent of what i ...
I phoned the call centre department to make changes to an "Open Ticket" which I bought in March 2012 (Ref: JHLERP). Firstly I am disgusted by the amount that Kulula charges to do a simple change over. All they need to do is change the flight details? Why can it cost up to R600 per ticket! ...
On my return from business trip on Monday evening, 6th May, I attempted to pay for my parking. I eventually found a working self-help terminal on my 3rd try, I paid by card and no receipt was issued; when I pushed button for help, I heard some garbled and unhlepful message from the person manning ...
1) I have over the past 2 Years been unable to get any reservations during the peak period. 2) My contract was signed in February, yet I am constantly pressurized for payment from October. 3) I voiced my dissatisfaction over poor reservation availability, only for a consultant to visit me and ...
PLEASE WOULD ANYONE THAT HAS BEEN BY INDLOVU FLEET SERVICES CONTACT WENDY KNOWLER FROM THE STAR CONSUMER WATCH ...
After a family tragedy which is private and confidential I today had to cancel my flight to CT from JHB. The call centre operator simply said "zero refund" and asked if there was anything else they could help me with. Having spent over two thousand rand (including extra luggage) I was ...