I have booked flights on the Kulula website on the 2nd of April 2013. The website returned an error when processing my credit card payment and said it couldn't process it at the time. I re-submitted the payment to the amount of R3033.00 on the website, again it failed. After noticing both payments ...
For three weeks now the lights in the subway at Lansdowne station have been out. I called Metrorail and lodged a complaint Friday 3May 2013, im still waiting for someone to contact me and its been three weeks really how long can it take to fix the light? Friday morning I walked through the subway ...
I emailed Sharlene last Thursday to ask for options of fares and airlines for my friend and my trip. She sent me the details. I CLEARLY RESPONDED TO HER TO PLEASE BOOK 2 SEATS ON ONE OF THE OPTIONS SHE GAVE ME (fair was R11147), She asked how we spelled our names and I sent it back to her. I then ...
I booked, paid for and changed a ticket with Kulula in September 2012. When I got to the Airport (Lanseria) to fly Kulula would not let me fly because of the change I made to the ticket, This was also during the time they updated their website. The People behind the desk were not very helpful, ...
I battle since 2 March to get a refund for my ticket and nobody assist me with this. Then Antia Mhlambi from the refund department said they await for my e-mail, of which I sent 12 April. I still didn't get any response from them. I do realize that they went on strike as the voice recording was ...
5 Months ago my flight was cancelled due to a mishap on Kulula's part, i then had to purchase another ticket at the airport which cost me R1500 extra. I have been struggling with Kulula to get closure on the matter for 5 months now and even after being promissed by Eben from Kulula that the amount ...