I was suppposed to be in a 11:45 bus to Kimberley; we were put on shuttles from PTA to JHB and told that we would catch busses in JHB. We got to JHB station at 12:00. We have been here since it's now 14:33 no one is communicating anything to us. The only thing they are telling us is the bus is ...
I cancelled my booking on 25 November 2013 and i was promised my refund on the 13 December 2013 by Ethopian airline. Till today i have not recieved my money from them and no one is answering phones in their offices in Randburg. I'm sick and tired of their pathetic service and them giving a run ...
Hi, I filled refund form for 4 times, as I was not receiving any acknowledgement mail. As suggested from Customer care, I tried to fill for 5th time and commenting my issues in comment section. Saying "Please send me the confirmation of refund and also i need the invoice which contains ...
On the 4th of December 2013 my two sisters took a City to City bus from Johannesburg to Lusikisiki with my 3 year old son. I booked 2 tickets and mentioned that they are with a 3 year old and no one told me that I needed to buy an extra ticket for a 3 year old. When they got onto the bus, the ...
I usually struggle to get a quick response and efficient service from Intercape Call Center/Reservations. My computer deleted tickets for my client and I urgently needed them as my client lost his. I phoned reservations and Candice answered. She explained that she needs to get authorization to ...
We were on flight no 0834375087939 leaving king shaka. About 30 Min into the flight the we heard a noise and the plane suddenly lost altitude and started to vibrated excessively. We were told to do the brace command and wait for further instructions. The air hostess then started to explain ...