I was traveling with a baby and SAA sent my luggage to the wrong destination. We landed app 9.15 and they promised to deliver it by 13.00 the same day. I had a function the evening and all my clothes were in the bag. I spoke to the person who was supposed to deliver the bag a couple of times during ...
HI I booked my ticket via travel start website made payment an yet only for them to tell me i must wait for clearance that i understand but i had to wait 4 days for the payment to clear and after numbers phone calls i confirmed my ticket date and time which was for 13th Dec 2013 at 20:05. For i am ...
Booked a cab for 19:15 and confirmed twice during the booking. Cab never arrived so called to chase it up. Operator denied booking for 19:15 saying it was later. No apology, no attempt to send another cab. Put phone down! Will never use this service again. Advise no-one else does! ...
We stayed at in apartment at 808 Manhattan, in Century City, Cape Town for 2 week during November 2013. Despite promises key to apartment not available on arrival, Had to wait 3 hours for keys to be delivered and apartment to be cleaned. Not cleaned properly. Also false advertising. Internet site ...
A simple rebooking of a bus ticket has become a nightmare because of people who are incompetent and ungrateful for their Jobs. Its been 7 days since my simple request and Miss Julandi Sinclair an admin clerk from the Johannesburg office did not even have the decency to respond to a number of emails ...
I booked flights from Durban to Johannesburg on 11 dec 2013 at 16h45 the flight was delayed by 15 minutes I waited in the business lounge for boarding notice which never showed so I missed the flight and was then charged in full for the 3 tickets. Had to pay for 3 extra tickets. This was not my ...