I tried to book a flight from Cape Town to ORT, via the website, I confrimed payment, but the system refused to confirm my request, i than called the call centre who told me to log out and go back in and the system which than gave me the price of the flight as double what i originally booked it, ...
We have also been promised tickets for our travel on the 23 December to Singapore Bankkok. To date we haven't received anything. Monies have been taken by Ahmed and cant get hold of any one of them. Have been reported to SAPS, have a claim number against him. Disgusted!!! ...
I called SAA/ SA Airling (0861 606 606) on Friday, 6 December to enquire what the procedure would be to change a flight. I had booked a return ticket for a family member DBN - Nelspruit 13 - 16 Dec. She has been hospitalised unexpectely and had been advised by her cardio surgeon not to fly. I was ...
Horrible service and after sale service. Booked ticket 2weeks ago for CT. Kulula assistant that helps me swipes my bank card twice by accident she say. I get sms that amount deducted twice. She say she did not see. Same say I email my bankstatement showing amount deducted twice for same flight ...
A colleague missed his flight to Durban on Sunday evening. I remembered East Coast Radio's Consumer Watch segment on "Pay now, don't fly later" which aired a couple of weeks ago so I called first thing the next morning to reconfirm his return flight but was told that because he was a ...
So this is my story. I have sent this mail to the Sale Manager 48 hours ago and still nothing. Im really disappointed with holiday club. Yesterday I phone in to book a holiday for Jan 2015 in Mozambique. I understand that I phoned to early to book and I should phone in March/April to confirm space ...