Amazingly i needed to get to Johannesburg for a family emergency, ended up missing my connecting flight dut to Emirates delay out of Heathrow. No apology given or even an acknowledgement that they were wrong. The staff at the check in desk were so rude and did not even give a about the passengers. ...
Having erroneously booked a Jhb/Ldn ticket, BA advised via email that the ONLY way to cancel this is by phoning in. I was kept on hold for nearly 15 minutes while being subjected to a variety of messages, including repeated directions to rather conduct business on the website, which if I could I ...
After 10 years of being a member, I have only once, 6 years ago been able to book a weekend breakaway (or bonus break away or any other sort of break away) in the Western Cape. After a number of emails, phone calls etc. nothing has come of it. When you phone, you get told to send an email, but ...
I was travelling alone with my 16 month old daughter. We arrived in CT on Sunday 27/01/2013 at 21:00 on a Kulula flight. I needed help with my luggage as it was impossible to push a pram (with a sleeping infant) plus the luggage trolley. The lady at the BA baggage enquiries desk was rude and told ...
We signed a contract with GTASA last year at a sales event when we were promised access to massive discounts on all holiday bookings locally and overseas on their website. They mentioned that they had operated in the US for many years. Once we had signed up and paid a deposit of R8958, we ...
I was travelling alone with my 16 month old daughter. We landed in CT at 21:00 on Sunday 27/01/2013. She was sleeping so I put her in the pram as we disembarked but still needed help getting my luggage - I couldn't push a pram plus a luggage trolley. I went to the BA luggage enquiry desk at the ...