Dear Airports Company, On Friday I used OT airport facilities in Johannesburg. Some time after midday as I was walking to the departure desks, I began to feel unwell. The good news was that I saw plenty of police. So I made my way to two of them and then I collapsed. They looked confused. I asked ...
I was horrified by the experience that greyhound now offers for its customers. I last used the bus service in 1998 and thought it would be nice to use the bus again from Johannesburg to Cape Town on the 19 January 2013. I had a ticket for the 6pm bus and 8 other people. We checked in well and was ...
I had a booking for my wife and son for the 4th Jan 2013, (booking ref GOTGTS). Due to medical reasons my wife Linda had to fly back a day early so I changed her ticket telephonically and left Jordan's as per the origional booking as my mother and stepbrother were flying on the same flight so he ...
Arrived at OR Tambo to catch MN618 to Durban on Fri 25th. Only to be told flight is full due to overbooking (over-sold) and will be put on the next flight 3 hours later. After standing around for 30 mins was told by the manager my compensation would be a free flight excl taxes in lieu of ...
We booked a taxi from the show to Stellenbosch for six people, more than a week prior to the show. They informed us that we have to phone them 30 min before we wanted to be collected from the show. After phoning numerous times we finally got hold of them and was told that the taxi will be there ...
I booked a flight from Durban to Johannesburg for 18:50 with Mango 4 which i paid R545, arrived at the checkin at 18:35, where i was told that i had missed my flight. I was directed to Guest Services where i spoke with a consultant named Mamokete Matsunyane, who instead of explaining the reasons ...