I was told by call centre operators that the fee would be between R100- R200 for the single trip to Rosebank from Rangeview in the Westrand. Upon arrival I received a bill for more than R 400!! After requesting the driver to explain this gross overchargement, he answered that a trip to Sandton is ...
This morning at 07:45 my wife was travelling on the R27 towards Melkbosstrand to drop my son at school. The car in front of her put his indicator on to turn left towards Big Bay. The Golden Arrow Bus came from Big Bay and wanted to turn right onto the R27 towards Cape Town. As the driver of the bus ...
I find it disappointing that one has to resort to using sites such as this in order for companies to acknowledge complaints that have been sent to them directly. ACSA assures feedback within 48 hours of submitting the complaint, which is a false claim. I submitted a complaint on 22 January 2013 ...
We flew with BRITISH AIRWAYS to New York from Cape Town, on one leg the seat was broken at the bottom and the steel bar could be felt in the back of the seat, when calling the attendant, I was told to sit on two cushions!! on the way back from London the seats we where given only reclined by 1 inch ...
The attached link has reference. [URL Removed] On Jan 17 we booked and paid for approx R16000 worth of air flights through Harvey World Travel Gateway. The tickets were never paid for by Harvey World Travel. So, the booking has lapsed and we have lost our money. The MD of Harvey World Travel's Head ...
I made a reservation with one of flight centres subsidiary companies, CruiseAbout for a cruise departing from the UAE. I only paid for the booking to secure a price due to dollar fluctuations-I did not sign any documents and was not told told of any cancellation clauses verbally either. I cancelled ...