I have had a nightmare trying to deal with RCI. My father has been a member for over 10 years and we have got many points that have accumulated, which we would now like to use for an overseas trip. If only it were that simple! The website is impossible to navigate, with a 10minute wait in between ...
I am disgusted by the Service received from staff at the Kulula check in counter & ticketing office at Lanseria Airport. I was late for a flight due to an accident, on arrival the check in lady was rude & snappy, I was refused access onto the flight, even thought the plane was still on the ...
I was to board a flight from Durban to lanseria on flightMN594.arriving at the airport i decide to do a self checkin with a group of 4 of us.my freind decided to to a counter checkin and he managed to board and not us.the people working at the counter informed us that self checkin closes and we ...
In the past my 2 kids always travel with my parents - my parents usually book their own tickets - I in turn book 1 adult ticket online and 1 kids ticket online - I then phone call centre to link my parents booking to my kids booking and change the 1 adult on my booking to my kids name I have done ...
I booked my travel with Flight Centre Northgate and paid in full in November 2012. At that time the consultant Jolien Venter did not inform me that I might not get a Visa to travel. Which I feel should be a travel agents duty to do this because they should be aware of this. My trip was booked for ...
Subject: Flight KL0952 08/19/2012 5PRK7Z Date: Wed, 22 Aug 2012 12:34:57 0200 On the 22 Sep 2012 I sent the following email to KLM 22 at [Email Removed] "The cancellation (at very short notice in the early hours of Sunday morning) and subsequent re-booking caused us much inconvenience and as ...