AfricaComplaints.com » Traveling & Tourism » Complaint / review: Kulula.com - The most shocking service and lack of communicatio | #66642

Kulula.com
The most shocking service and lack of communicatio

Hi there Paul
I have forward your information to our Payments Department but they only work from Monday to Friday.
I will follow up on this on Monday when I get in. I start at 7 and Payments starts at about 8:30. I will follow up then and get back to you.
Eben Debbes
[URL Removed] Supervisor
Hi Eben
I am depending on all the information from your ladies (Zaiononisa & Lucretia) that this will be sorted out by no later than Monday 18th march lunch time, as I am away on business until we leave on Wednesday 21st of march, I am booked to fly on Wednesday 21st march for a very important family function as per proof sent through you have been paid twice for the same ticket bookings on Wednesday 14th march but we still have no tickets. I phoned and spoke to Zainonisa Pietersen on Thursday the 15th March and after sending through proof of payment was assured it would be sorted out by Friday, I am now communicating with you Eben and once again have spent close to an hour on the phone and had to send proof of payment again please understand if I do not have answers and my tickets by Monday lunch time I will be lodging official complaints with HELLOPeter. i have still not received any com

Date:

Company: Kulula.com

Country: South Africa   City: Headoffice

Category: Traveling & Tourism

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