» Traveling & Tourism » Complaint / review: Translux/City To City - Translux disaster: the demise of quality travel | #291718

Translux/City To City
Translux disaster: the demise of quality travel

In 2012 a mother looking to register her son for tuition at the University of Johannesburg was killed in a stampede.

Waiting at the translux lines in parkstation must have been the condition it was like before that horrible disaster. As I was waiting there, I was stuck in a mob of restless people who did not know what was happening with their buses. They were pushing and shoving to get to the front just to get answers only to be rudely responded to.

Dozens of people waiting with no information about when their buses are arriving.

The coordinators who looked like the Que marshals you find at the taxi ranks shout out incomprehensible bus numbers. These are numbers not put up on the boards which are supposed to inform passengers of bus times and which lines they need to Que at. When a number is recognizable it is for a bus that was supposed to leave 30 minutes or an hour earlier.

No ones seems to know whats going on. The only visibilty of translux authorities or workers are these drunken looking Que marshals who are being rude to the passengers. As one who takes public transport often, particularly taxis, I have rarely seen such rudeness. It just might be better to use a taxi


Company: Translux/City To City

Country: South Africa   City: Park Station

Category: Traveling & Tourism


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