First Cell C typed in my wrong banking details from the form I had to fill in. This caused me to be in arrears with my payment. I went to see Cell C and after rectifying my banking details, I had to pay the amount into the account that they gave me. This I did and shortly afterwards my cell phone ...
I have been Afrihost customer for a period of 4 years and 1 month. In August 2013 I signed up for Mobile data promotion where I would be given free Mi-fi Device and they did so payed R198 and got my goods. Come octorber 1st I got surprised by Debit order of R248 and I didn't put much attention then ...
My two year contract expired and I still had to sign a cancellation contract. I'm sure this is against the consumer protection act. That's besides the point. I was told I would get a confirmation email. Stiill nothing yet. The call centre is useless because you can't actually speak to a human. And ...
VODACOM SA; biggest mobile telecommunications company in SA. Yet you cannot get a simple task like showing the correct data balance for my account summary on your website. My account summary reflects 0kb ALL month, yet I actually have over 2gb (I had to call the call centre). And this has not been ...
This is my FOURTH Request via HP after my other E-mail complaints have clearly failed to come to fruition and finalise the matter. --- THE COMPLAINT: Incorrect Discount Amount on NOVEMBER Statement Kindly rectify the incorrect discount Value (R8.07) that reflects on my November Statement. The ...
I have logged many compliments for MWeb. Great company, brilliant staff. When the Call Centre is busy, please do not bombard me with marketing messages. I have been with MWeb for over 20 years, I know MWeb are the best but I when I have a problem and I need help, don't you to sell me your services ...