Virgin Mobile refuse to stop billing me R50 per month for the supply of Data Services. I have spoken to the Call Centre and the Cancellations Dept on various occasions and they have promised to stop billing me, but bill me R50 every month although the contracts have been cancelled months ago. ...
I went to the canal walk telkom branch and applied for a phone line as well as adsl. I was told that I will receive an sms on the following monday or tuesday... I got no such thing. I go back to the canal walk branch, ask for the status and they said it will be installed on the 22nd Jan. I ask if ...
I tookout a new contract on the 08/01/2014 and informed the agent that my number needs to be ported. I received my phone on the 15/01. When i contacted the call centre they were unble to active my simcard for various reasons that i could not understand, i spoke to Celeste and no feedback either.. ...
I phoned 8-ta's call centre to correct my account. They have been billing me for for a previous contract that ended in May of 2013 (2x blackberry's). I upgraded to the Samsung S4 in June 2013 and sent an email to cancel the second cell number on my account. They have not stopped the second cell ...
On Friday 17 January 2014 I entered Cell C Vangate for some assistance, upon going there the first time I receiived misleading information or rather a lack of information from a consultant. When going back for my enquiry I received a sarcastic, arrogant answer after the same sales person gave me a ...
Telkom replaced the lines outside in the road and left us disconnected with no landline or adsl. ...