On 11 September 2012 I did an upgrade from BB 8520 to BB 9790 and was not advised of the value of the phone nor was my insurance changed to cover the BB 9790. I recently unfortunately lost my phone in Dec 2013 and furthermore I learned that I was under insured because the consultant that di my ...
After 3 complains to customer care centre and email send to Autopage, this is how they help??? Did they even try to read and understand the email??? I need info on the charges on my account??? Phone customer care again, PLEASE? Good day there is subscription charges on my account and Stephanie from ...
Reported a faulty ADSL line on the 8th Jan @014. I have reported it every day since then. I have to date still had no feedback on when the line will be repaired. I have been told countless times that the complaint will be escalated. Seems to be a standard answer from Telkom. ...
So.. I submitted a complaint onto Hello Peter, Vodacom's Facebook page and emailed through a complaint via the Vodacom website. Not to mention all the calls made to Customer Care. We have received ONE call after that to say that they will look into this. STILL waiting for feedback. I cannot believe ...
The reason for this third complaint in two months is as follows: On the 20th November 2013 our 3 lines were reported out of order. After numerous escalation references, emails, hello peter, email to CEO - still no phone. This is our main business line, imagine Telkom with no telecommunications. No ...
I bought a tablet in September 2013 and since then Cell C has been billing me for it and i have paid for the tablet. But since then the tablet has not been working. First their technical department could not fix it and then i told them what i thought the problem was. I informed them that I think ...