On Wednesday 15/01/2014 I wrote a report regarding my cell. phone which was handed in for repairs 8 days ago, that I could not get a loan phone and had to buy another phone after a client for 21 years. The reply I got back was that they would try to assist. I however got my phone back on 16/01/2014 ...
We reported a fault on our line in the first week of January or last week of December. Our landline doesn't work at all. We were told that a technician would attend but this has not happened. I run a practice from my home and it is vital that I have a functioning landline. This lack of service is ...
I am absolutely disgusted with the service I received from Telkom SA. I had put forward a billing complaint and whilst I was ranting and raving I had the phone put down in my ear by the supervisor. I called back I spoke to another supervisor who was to get back to me after listening to all the ...
I recently received a call from Burnard Raath & Associates stating that I owed Vodacom R17k. I told them that this was not the case as though the ID No. belongs to me the 0763329539 number does not. In about September 2013 I received a call from Vodacom saying the same. I told them that the ...
I am very disgusted with Vodacom, my fiance took out a top up R49.00 with Vodacom. After 2 years of his number being disconnected from the network he gets a message saying he owes Vodacom R620.00 . He phoned the contact centre querying why his number wasn't making or receiving calls and he couldn't ...
Sim card refuses to activate and 808 call centre refuses to help and insists that I must get a new sim card at my cost, which I did and it still does not work. They still can not solve the issue and now pushing me from one department to the next with no joy ...