I went for an upgrade on my previous contract. Unfortunately Vodacom don't have user friendly contracts anymore. I explained to the person that I use a lot of data and that he should look at my previous usage. We then decided that we will load a 2Gig data bundle for me. To my surprise I received my ...
Money from my bank account, for a cell phone account thats not mine, and going for the third year! I've been to the Centurion branch since the beginning of last year to stop the debit order, I still have to go to the bank, every month to reverse the payment. Every time I go to the branch, they tell ...
In October, 2013, I switched from contract to prepaid. My contract had actually expired in June, 2013 but the agent I spoke to was reluctant to terminate the contract, so I continued to pay the monthly instalment and got airtime loaded on my old phone monthly. The airtime kept accumulating. In ...
I took out a new contract at autopage Menlyn and was assisted by Lebo who had an excellent attitude. As it turns out, she gave me the incorrect sim card. Fair enough, I returned to autopage where Chester, their team leader, started the reactivation on a new sim and told me that it would take 24 ...
I have a prepaid acc and supposedly get 2 gigs a month. I was away and only switched my router on the 13th of Jan, checked mail and used google for maybe 1 hour. Thursday morning I got a message my data was finished. How could 2 gigs last 3 days? I called the call centre and was told they would ...
I do not have a line to make calls know for two weeks the telkom technician was at my house on the 10 Jan14 and find that the line from the connection on the telkom box on the pole to the Telkom extension is faulty he said that they must fixed the line at the Telkom extension and they will do it ...