I have now had no phone lines (ISDN) for 10 days!! I have reported it, followed up, smsed, received a couple of smses, gone on line and hung on hold for hours and hours, been cut off at the end of the hold, then on a couple of occasions got through to a real person who knows how to apologise but no ...
MWEB is pathetic. I am currently holding for 23min now to get through to Accounts and still no answer. Our lines have been cut off and now we cant get them on and its affecting our business. If you phone Sales, they answer directly because the just want to get you hooked but once you are in at MWEB ...
Good day, My name is Ngwakwana Mabotja I have a serious complain with cell c I have really been patient with them but they seem not to come to the party. I have requsted a refund on my payment on the 03/Jan /2014 they call centre agent told me to wait 7 working days fair enough, last week Wednesday ...
I requested my contract to be canceled as of today 20Jan2014. I sent ALL my correct details along with a cancellation letter to the customer services department. I was requested to submit authentication information which I submitted correctly! Nassar (a consultant) stated my info was incorrect and ...
This is the second complaint about the same issue, but if the executive board are trying to bread a culture of incompetence in the organization, then please read this as a compliment as you are succeeding in your objective. My original complaint, which got no response for over a week was because I ...
1122CRZ301213 ticket logged 30 Dec, no help to this date, escalated on 8 Jan to Muvo Thusi at the escalation centre [Email Removed] after he responded to my first complaint, and then NO RESPONSE again!! wow telkom ...