Hi I settled my invoices as per the billings i received from Nashua Mobile for Nov and Dec 2013. i received an sms early Jan 2014 stating that my account is in arrears. how is this possible when i settled invoices as per the billings received? i called your call centre, what i understood from your ...
After my initial report on Hellopeter Telkom contacted me to arrange installation at my new residence for today. Lo and behold! This morning I'm contacted by a technician who wants to install my line at the OLD address - where I have moved from! No use trying to call. So, at least another week ...
I applied for a phone contract online, they delivered 2 days later and my number was supposed to be ported from MTN to Vodacom upon delivery. This has taken over a week now. Your Customer care, Activations and porting department all tell me different versions of the truth. They all use different ...
Since I bought my router R212 in December I have not been able to use it. The Data Specialist in Vodacom 4U Centurion Mall, took my 'CALL OUT VOUCHER' for work done in-store. He also did not identify himself as a contractor. When I call 082 155 they tell me he was not suppose to take it unless he ...
I took out a new contract with Telkom Mobile in the beginning of January because it seemed so good on paper. I now have serious regrets about it because in the 2 weeks that I have had the contract, they have not been able to port my old number to the new contract. To make matters worse, the service ...
Abdul, You sent me an sms stating that I will be credited with data charges on invoice 3/12/2013 and 3/1/2014 net credit R12886.93 incl vat as if I had a data bundle for extra data used. This is not good enough, I want answers as to who used this data, which websites, etc etc. I need to see the ...