My contract with Vodacom was about to expire beginning December 2013 when I got a call from "Vodacom" telling met that they can do an upgrade for me and that the 'new' mobile will be delivered by courier. Never did the person who called me mention that it was in fact Elite Mobile. I got ...
I am residing in Brackendowns in Alberton and have three landlines. On Friday 10 January 2014 all three lines went dead and I reported it immediately. Since then my real troubles started: Nobody came out to fix this and I have done everything possible. I tried to contact Telkom on 10210 from my ...
On 4-12-2013 i did a sim swop at alberton city, after about 7 days i recieved a letter saying that i have cellphone cover for R7000 and the cost will be R116-52 a month. I NEVER requested for this cover i did a sim swop only. The cover is for a data card that is not even worth R80!! I phoned ...
I upgraded and migrated my cell phone account with Vodacom on the 23 October 2013, telephonically. I was told the migration to the new contract would be completed on the 01 November 2013. This was not the case. Following up on the call, I was told I needed to speak to the retentions department. I ...
I have been with Cell C for 5-6 years and have 2 contracts with them. I decided to open another contract with them on 07 January, to surprise my husband with a new phone. I call Cell C direct and the guy that assisted me said that everything was approved And I would received phone in 5-7 working ...
I have purchased a Zyxel ADSL router from Webafrica on 2013-10-14. Since the receipt and installation of the router the unit could not connect through its 3G capabilities. The unit was sent back for repairs and after receiving the unit back, it could still not connect through 3G. I have requested ...