I am due for an upgrade and before I had a chance to contact any Vodacom outlet to cancel my contract, someone hacked into my contract using my RICA number and my mobile number to upgrade and order an iPhone 5S 16 gig to be delivered to their address. Meanwhile my invoice is adjusted and I receive ...
I refer to my report of 13 December 2013 and to the subsequent reply from Telkom with an escalation reference no. on the 18th December 2013. Now a month later and as yet have received no communication from Telkom with regards to the matter. I have sent an email to the address in the reply - [Email ...
I took out a new contract and was not happy with the phone, I returned the phone but wanted to keep the number, it took 2 weeks to get the old phone picked up, convert the number to prepaid until the new phone arrives. I then request the new phone and receive it except it's not the colour I ...
I canceled my Telkom line due to telkom not being able to connect a line at my new house. I was told on 9th December that the cancellation has been processed and someone will call me. After no call was received within my 30 days notice period, I went into a telkom shop again to process the ...
Ref #: S3/04721/1b73. I loaded 250 mb to my wife's account. This was incorrectly allocated to mine. So, I have now paid for this (and I do not need it, have more than enough of my own) and had to reload another once-off onto my wife's number. Additionally, she has been using data out of bundle now ...
I was called Tuesday 14-01 to upgrade my device (currently an iPhone 4s) to an iPhone 5. I was glad to have this opportunity, as I have been waiting 2 weeks for the Vodashop in Standard bank to get stock of the Iphone 5 and to let me know. Firstly I was not able to "downgrade" my package ...