I put in a complain on Friday the 17th of January 2014, and i let them know that i bought two neotel prepaid phones for business purposes, the one phone is working and the other one is saying service suspended and the phones were bought together and this is going on for a very long time, this is ...
Good day, I hope u'll assist me as always. I have a complaint with MTN regarding airtime and data that vanished on my account without any reason. I am always efficient with my usage and on the 2nd January 2014 my airtime however I know for sure that I did not use the airtime or data as much. I was ...
I was supposed to collect a sim card for a sim swop on a contract which is in my brother's name. The consultant said my brother needs to sign the form and i showed him the authorization letter as well as a certified copy of my brothers ID and driver's license (which i have previously done with a ...
I would like to know what gives Elite Mobile to right to subscribe me to their service by phoning from a unkown number then asking me if I'm on contract with vodacom or prepaid, after telling him Im on contract and then him proceeding to put the phone down in my ear and then sending me a sms saying ...
I have no idea why Vodacom online decides to put adverts of items online which they have never received and are not sure when they will receive it. When I phoned the first time they said they have no idea. Then I phoned again last week where they told me it will be in stock on Monday the ...
I opened a Top Up contract with Virgin Mobile in August 2013 and since the day I got the phone I have had appalling service. In November 2013 my airtime finished by the 6th of the month, even though I hardly made ANY calls (I was in London until the 3rd November 2013 and I used a different sim card ...