On 25 November I requested information from a Nashua Mobile employee on my account changes and the high data charges. I asked to know why my package changed mid-year, from Talk 120S to Talk 240 24months? This started in July 2013 and I mentioned that I noticed my bill had become extra ordinarily ...
They send a technician to come and fix my line but is still not useable but they expect you to pay on time ...
I had this conversation with numerous Telkom Mobile (TM) customer service agents and they all tell me the same thing. TM offers its customers, for example the "SmartPlan 100" which includes mainly, talk time of 100 minutes, a 150MB bundle of "all network" data and 5GB - only ...
I have been billed incorrectly on my account. They will charge me for MTN to other providers then not charge me for MTN to MTN. I have an Anytime package! I pointed this out to Autopage on the 20/12/2013, after numerous excuses I eventually got a called logged. I contacted them again on the ...
Between December 10 & 15 (i cant remember the exact date) i requested another Gig data bundle to be added to my cellphone contract at Autopage in Secunda. I was told that my extra Gig data would only appear January 17th, because all MTN customers get their airtime and bundles on the 17th of ...
I AM DUE FOR AN UPGRADE FOR ALMOST FOUR MONTHS NOW, BUT CAN NOT DO SO BECAUSE VODACOM ALLOWED SOMEONE ELS TO UPGRADE ON MY CONTRACT. IT IS AN ONGOING BATTLE FOR FOUR MONTHS NOW. IF YOU PHONE THEM REGARDING YOUR PROBLEM, ALL THEY SAY IS: "PLEASE DON'T PHONE US, WE WILL PHONE YOU." WELL, I ...