Good day. I have logged multiple calls, and spent hours on the phone. Many technicians have come and gone, but alas! Not one person can give me a definitive answer as to why the ADSL line is so very poor. I have spoken to a neighbour down the road, and I have started gathering specific ADSL line ...
Hi I wrote a email to you guys on the 15 January unfortunely once again cell hasnt called me to let me know how they are going to help me the only thing was a sms stating that my phone is sent for repairs again for the third time now. ...
I phoned the 8 Jan regarding a account query. Today is 20 Jan and still no feedback. Every time I phone to ask whats going on I get told my call still has not been assigned and they have a backlog because of the holiday. Not my problem. I am a paying customer and I expect service. If I don't pay my ...
I am told I can upgrade my one number in April. However I want to forward pay the 3 months so I can upgrade the account now. Vodacom and 8ta offer this service. So mtn needs to decide, keep me as a client or i will cancel all three contacts when they end. They blatantly refuse at retention ...
PROBLEM: MY MTN SIGNAL IN BRACKENHURST AREA ALBERTON - WHEN RECEIVING A CALL CLIENTS CAN NOT HEAR ME, CLIENTS MUST CONTACT ME MORE THAN 6 TIMES TO GET HOLD OF ME DUE TO SIGNAL. WHILE ON THE LINE WITH CLIENTS THEY BARELY HEAR ME OR ME THEM, WHILE ON THE LINE THE CALL KEEP BEING CUT OFF HALF WAY ...
I can't believe that vodacom has such a bad stock management system that they have no idea when they will be recieving stock of a certain brand. I have been wasting my time over lunch and after work going into stores to upgrade on either iphone 5s or 5c as there is never any stock. I have decided ...