I took out the contract some time ago and I have not been using it because it's an open line. I decided to make a sim swap on Saturday to use it. I did not find any airtime and the contract says the airtime accumulates for three months and the one for the fourth month falls away continuously. So I ...
This is my second complaint on this subject of the ADSL line not working properly. Refer to: 17:50 Mon 6 Jan, HEADLINE: ADSL not working properly since upgrade to uncapped. I can understand that Telkom must sort there stuff out but we have had problems with this sins the beginning of the year. So ...
Despite numerous attempts to resolve this query, it still persists to continue. Every month my lines get locked despite payment being made . no calls are made prior to locking lines. THIS IS A BUSINESS LINE, IF NOT REACTIVATED WITHIN THE HOUR, I WILL CANCEL CONTRACT AND HAND PHONE TO NASHUA MOBILE ...
On 3 Jan 2013, i took my phone to Westgate Vodacare due to a speaker problem with it. After waiting for more than 1 hour for help, I was assisted by a guy called Jose. He booked my phone in and told me it would take 14 - 21 days. I then called to query the progress of my phone on 20 Jan 2013, and ...
I sent three emails to Virgin Mobile informing them of the error they have made when billing me monthly. They are charging me for using airtime that I HAVE ALREADY PAID FOR!!! I think this is highly unprofessional and have still received no response from Virgin Mobile... ...
During December my brand new phone went in for repairs, a phone which was 2 days old and was giving problems, so finally when I do get my phone back I'm told that I got a "new phone", which was not the case it was a refurbished phone, maybe I don't understand English but refurbished is ...