I have been billed an amount that is way over what was agreed on in the contract term. If the contract company did not receive their debit on the month as agreed, why can they not call the client and ask whether there has been a problem, instead they just keep quiet and bill me double the next ...
I recently lost my phone and have since requested a sim swop from RMCS. To date my sim has still not been activated and the call center supervisor that I spoke to was telling me that their turn around time is 48 hours. I am really frustrated by waiting because I need my number. I have always had ...
My iphone battery was faulty 1 month out of warranty. Took it to Vodacom to get a letter re fault for my insurance company. Two weeks later still no report or letter. Had to go in to force them to get it. Then when I ask for my phone back, it's been three days and no word. Nobody seems to know ...
Last year 2013 July I had a complained and hellopeter helped me to resolve it. Now the same problem Collin said I can pay my account on the 25th of each month because than I received my pension. All went well until last night when all of a sudden my phone was switched of. Collin's phone nr is 011 ...
I've been dealing with mweb since the 23rd Oct 2013 as a new customer. Placed the order have an account but never received my router and did not benefit from the first 2 months being free and now i'm being charged for something i don't have. Called mweb on the 09 Jan, 15 Jan, 17 Jan 21 Jan and 22 ...
I cannot purchase airtime/data bundles for my iPad on either Vodacom's website or their iPad app. Their Call Center has no idea why - they want to assign technicians on a 2 day turnaround. I am out of data NOW... The website says I am not a Master account holder on MY OWN DEVICE. The call centre ...