I have not received any feedback wrt my previous complaint, when ever I try to call the customer care they either hang up after having me on hold for 20 mins at a time or just say they will get a manager to call me. I am so disgusted that no one has had the decency to call me, even though I finally ...
Received a call from a lady who said to call on behalf of Vodacom. She knew that I was due for an upgrade, on which contract, how much I called on average and from which mobile nr. Than i received a SMS from Elite Mobile. Question: How did she (Elite Mobile) obtain my landline number and details ...
Since the 2MB to 4MB ADSL upgrades in my area done in November, the internet has been consistently slow! I have logged calls for over a month (which just get closed without resolving them) and eventually a Telkom help desk person says there is a problem at the exchange in my area. This problem ...
I upgraded to an Apple Iphone 5C on 8 Dec 2013 however the phone refused to charge after 23 days and Roxan from the store booked it in for assessment due to it being defective and I received this in writing. Wesley Patrick the useless store manager dealt with the query and said there is nothing he ...
Mtn uncapped light contract As the headline says: 3 months on and no response, nothing, no call, sms, email... etc. Now mtn are in breach of contract for sure, as they don't care to provide the service they were supposed to. Its the worst service I have EVER EXPERIENCED bar none. So now I'm forced ...
I took a Samsung Galaxy Note 2 in October 2013, on the 3rd January 2014 the simcard reader stopped working, I took the phone back to MTN on the 6 January 2014, it was taken for warranty assessment and the assessment was approved, I was due to get a replacement phone as they could not repair mine, ...