Good day I called in and got termination amounts for my 4 contracts, i paid the amounts yesterday and have emailed customercare to cancel them but i am failing to get through to a consultant, the call just cuts and i know nobody is going to attend to this. Please can you call me or check your bank ...
I took my device in for repairs, the screen was cracked, and at the store the lady who helped me said it will take /- 2 weeks. I then waited and there was no communication or feedback, i called the number (0118442800) and i waited more then an hour for response and i hung up after that i emailed ...
I had upgraded to a BB9360 and a BB9320 (free internet serv) and received the phones end of Sept 2013. I had been told about the billing, pro-rata etc but had call in since Oct 2013 for overcharged amounts. Month after month I was made a promise that my billing will be right by at least Oct. A ...
My landline phone and ADSL line are out of service. The problem was reported to telkom on the 30th of December 2013, Ref 932CRK301213. This matter was escallated on the 13th January 2014, ARS571406. There is still no feedback from telkom. I tried to cancel the service from Telkom, TOC 890966415 and ...
We recently moved house and needed to enable the current telephone line installed there for ADSL use. We lodged the case a month ago and received no follow ups, even though our ISP Mweb sorted everything from their side within 2 days and are just waiting for the line to be activated. All the while, ...
I sent a very serious complaint to [Email Removed] on the 28th October 2013. I received a reply from Ian the same day saying he had escalated the complaint to the business management team. To this day, 3 months later, I have heard nothing from MWeb. I spend a lot of money with Mweb business and I ...