I upgraded my contract on Sunday and I had to do a sim swap from normal SIM card to micro SIM card. I bought apple 5s and even today it's not working, I have been calling them since Monday and I don't get the right answer to my problem. Sometimes they promise to call me back and they don't I ...
My husband cancelled our account since we had to move. After our move we now want to reconnect, and found out that Telkom never allocated our last payment, and also have as marked as not cancelled in the right amount of time - we gave notice of cancellation 1 and a half month before we wanted it ...
I called MTN the moment I realised that my line was suspended. I was told to wait for an invoive inorder for me 2 request an itemised bill 2 see what really transpired. When I received the invoice on the 16th, I then requested for the itemised bill n I was told that I will be charged for it.i had ...
Dear Vodacom - Your service has reached an all time low, I am currently typing out an email to your CEO office - I would love to know his view on the way in which you handle media complaints, I will also be posting on Facebook and Twitter tonight and any other media channel I can use to alert the ...
I am totally at my limits with the poor reception we have with Vodacom (IN Bloemfontein - In town) can you believe that, if it was somewhere in a rural area, different story, but in the Free State Capital. I have complaint at least 7 to 8 times. Each time they come to TEST the signal strength and ...
Due to technical error on Vodacom side, data usage went off airtime instead of thru BIS. This happened two months in a row. Complaint laid beginning of January 2014. No feedback, I must phone continiously and keep on being told that they will get back to me. Wonder what will happen if I stop ...