Last week i got a call from a vodacom call centre operator to say i must ignore an sms send to my phone saying that my number will change because that is sms was intended for another client whose last two digits differ from mine. To my surprise the following morning i was unable to use my phone, i ...
I have a contract with vodacom so i set up a limit of R50 so i dont run up a bill today i contact the customer service to check my usage the lady i spoke too tells me i went over with R600 i dont understand how it would get up to R600 if my limit is only R50 i would understand max of R200.What is ...
1. "Front desk" Yolanda unfriendly and disinterested. Disappeared for 10 minutes looking for person (Elsie) with whom I had an "appointment". to the shop manager regarding giving me feed back on the where- abouts of Elsie 2. Waited 50 minutes for Elsie to return from lunch 3. ...
Received the wrong items from Vodacom Direct in October 2013. Immediately contacted them to cancel the deal and return the incorrect Goods. Vodacom sent RAM couriers to collect the package on 16 October. (I have the Waybill proof). Since them I am waiting for them to cancel and refund my money. In ...
Transfered account holders name, than Telkom cancelled the one email address completely without any permission, wich is a very important and primary email address whereby all our necessary document are send at. This happened after we made various calls and visited two brances, they said everything ...
Recently due pathetic service from a few Cell C respresentatives and near the end of my patience and tolerance ONLY one Cell C respresentative stood out and went far beyond the extra mile. So it is with massive grattitude that I say a HUGE THANK YOU to JERRY NZIMANDE. Cell C needs to have you in ...