MY TWO YEAR CONTRACT WAS UP IN DEC ALREADY, THE PHONE NUMBER IS 0837041906, I TRIED FIVE TIME SINCE NOVEMBER TO CANCEL MY CONTRACT, AS I LOST THE PHONE IN DECEMBER 2012 ALREADY, PAID A YEAR FOR A PHONE I DID NOT USE, BUT THAT WAS FINE, BECAUSE IT WAS MY CHOICE. MY FOURTH ATTEMPT I HOLDED ON FOR ...
I upgraded my phone in October 2013. I'm experiencing problems with it so i took it to MTN in Vincent. The shop assistant (Samantha) told me she could not assist me it's best that i go to the shop where i upgraded my phone. Upon asking her why, she explained that i would have to submit my warranty ...
I upgraded my phone from a contract 1 to a Smart plan 100 with a Samsung S4 mini with a contractual amount of R269. The special is still running. Now for the past 3 months I am battling and sent back and forth with endless phonecalls and agents, supervisors to solve a really simple simple billing ...
Ilana Poran went the extra mile today. She analized my call history and data usage and saved me roughly R2000-00 per month. I have been a client for the last 15 years and will definitely remember what Ilana did for me when other Service Providers try to persuade me in future. Thanks Ilana Poran!!! ...
Account was suspended 06/01/2014 the account was settle and full proof of payment email after speaking to call centre agent 12/01/2014 i phoned call centre agent Fabian confirm account was cancelled and logged a case (15min call) 14/01/2014 call centre agent Connie after being 10 min holding for an ...
I would just like to compliment Tremaine on his outstanding service offered to me yesterday. I would hope that Telkom employ more of this calibre people who listen to your complain and willingness to assist. A problem that i tried to resolve the entire day yesterday, took Tremaine 5 minutes to ...