On the 13th January 2014 I complained about a contract that has not been cancelled since September 2013 from MTN Direct. Despite assurances that the contract will be cancelled nothing has been done. I contacted MTN Customer service and I received the response below. MTN is happy to take my money ...
During the end of 2013 I complained about extreme high data usage on my MTN 2GB contract on Hellopeter.com because complaining at you outlets did not promise any positive results. Some lady gave me a now brainer reply about monitoring the data usage instead of attending to the problem. On 3 January ...
I complained about my Cell C signal last year. It is near none existent in most areas of JHB. I cant have one phone conversation without my calls dropping, and most of my incoming calls go straight to voicemail because I have no signal anywhere. This is unacceptable as I use my phone for ...
Hi, I would just like to start off by saying what a pain it has been dealing with you. Firstly, last year April (2013), I discovered that I was being billed for BIS (on an upgrade contract which was not a blackberry but a samsung). This was charged to my account from day one of when the upgrade was ...
On 21 January 2014 Cell C responded that a rep will call me to sort out my problem ref 1304470 but up till now nothing has happened (typical of Cell C not to respond) ...
I have been trying to get the problem i have solved for the last 3 months. It all started when i took out a contract with the Vodacom consultant over the phone. The consultant told me that the 100mb data per month would be free for 24 months and that there would be no connection fee. When i viewed ...