I went into the Telkom Office on 9/10/2013 to advise of husband's death and to the change telephone into my name, alsp to receive a R100 discount re rental due to being a pensioner. with the relevant documentation I telephoned the accounts dept. when everything remained the unchanged and was told ...
Our internet and telephone line was extremely bad and a fault was logged with Telkom. The technician came without appointment, asked at the gate about the problem and stated that he will call me from distribution box nearby to hear the quality of the line- he then goes away never to call or return ...
I don't usually complain about bad service, but this time it is necessary that I do. I am an existing Neotel customer who applied for an Internet service in addition to the voice service that I have, and was promised delivery of my Internet modem within 48 hrs once I've submitted all the required ...
I decided to buy out my existing contract to get a new contract. I was told at Kenilworth that there is no way my number can be ported and I must get a new number. I was also told not to pay-out and close my old account until the new one is open. I did this and the new account with new number got ...
So my issue in short, i called on 8 nov 13 to request a 1 gig bundle, i got more than that, i called back straight away to ask that the extra be removed as i only asked for 1 gig. i got charged for two 1 gigs and this money was taken out of my bank account in dec. i have been calling since then to ...
I have ordered a new MyFi device from Vodacom online store. I received a confirmation that my contract has been approved and the item will be shipped next day.- This all happened on the 13th Jan. After a couple of days I was informed the device is discontinued and they will contact me to discuss a ...