Received my first months statement which I was billed over R2000 for 1 gig of data. My contract was processed on the 3rd of the month yet my new contract was only implemented on the1st of the new month. TTherefore charged out of bundle rates. Unacceptable policy from nashua and cellphone networks. ...
I will never, EVER trust Elite Mobile again. I received a Vodacom contract through them. Everything sounded fine and dandy. Then, September 2013, funds started going off my account, illegally. Under no circumstances did i agree to whatever SOMU is - music downloads etc? I dont even know what the ...
IVE BEEN ON THE LINE WITH TELKOM PEOPLE FOR OVER 2 HOURS AND THEY TELL ME TO HOLD ON AND THEN I HEAR SILENCE AND EVENTUALLY AFTER 40MINUTES THEY DROP MY CALL I CALL BACK ONLY TO HAVE SAME THING HAPPEN. I SPOKE TO THE LADY ABOVE WHO WAS UNABLE TO ASSIST ME EVEN THOUGH I TOLD HER WHAT TELKOMS DOING ...
I have 4 contracts with Vodacom. Three of them coming up for an upgrade, the other one is already upgradable. Tried to upgrade online, was declined. Phoned the call centre - was declined without a reason given. Tried to take out a new contract - declined. The reason it was declined is because of a ...
I upgraded my account on the 1 of Dec2013. It was a combo package for a Samsung S4 & a Galaxy 3 tab. I was told the phone will be active in 24-48 HRS & 24-72Hrs for the tablet as I had a sim card added to my number for the tablet. I have been battling ever since to get the correct data ...
I'm writing this to prospective clients of Openweb ISP as a 'heads up' of the service levels to expect. On 4 Dec 2013, due to the Telkom ADSL line speed upgrades, I contacted Openweb to bump up my 1MB uncapped account to the 2MB line speed (as I saw it was not done automatically). Since then, ...