I called MTN a couple of times regarding the dissappearance of my airtime, i am a contract customer and received a top up every month. the reason for my query is that i am a blackberry user and am supposed to be linked to BIS, however, when i call MTN i am told that my access point is MTN and not ...
This is my second complaint about the bad service and attiude I get from the Clearwater mall shop. My phone has been with them for 3 weeks now and nobody can tell be what is wrong with the phone, but they are not willing to give a new phone, please note that this is a brand new phone. but what ...
Hi. I moved from Boksburg to Edenvale September 2013. In Boksburg I had around 80% signal. The coverage map in Edenvale says I've got full 3G coverage where I live but my 3G signal doesn't go above 25%. So my internet is super slow (sometimes I can't even load Google's home page). I opened a case ...
I write this on behalf of people like me who can't upgrade our cellphone contracts because our working permits does not have 2 year's. This month was supposed to be my upgrading month but was told I can't do so becouse my working permit is expiring in Feb 2015. I asked for a one year contract but ...
To whom it may concern: I am so relieved that one can still find people who give such wonderful customer service as Francina Mahlaba. She was so professional and gave excellent service. The first time I called this morning I spoke to a guy named Habbino... he said sorry, I can't help you and hung ...
I have been billed for months now by Vodacom and Cellspice for a service I never registered for!!! I cannot believe that Vodacom would be involved in such activity. In effect, Vodacom has given Cellspice direct access to my bank account. Carte Blanche will ave an absolute field day with this. It is ...