It is with much dismay that I have discovered that my account has still not been adjusted after I put my original complaint on HelloPeter. There is still an amount on my account for data usage that was incorrectly billed to my account. Also my frustrations come from the fact that I have been paying ...
After ordeing a telkom ADSL line (now realised what a bad decision that was), received an sms that the adsl was activated, however since than my line is dead, no dialing tone, nothing. Reported to telkom and was assured someone will be out the next day, 3 days later not even an update received. All ...
I applied for an ADSL installation in Dec 2013. A SMS was send to me informing me that the installation will take place on 22/01/2014, and that it is a full day appointment. I was told that they cannot commit to a specific time and that I should be available any time during the day. I then took a ...
I have to lodge a complaint again. Last month I noticed a charge for a call to number "083123670106" with a duration of "00:00:00", but I was charged R3.07 before VAT. I called Autopage on 30/12/2013 at 08H32 and spoke to Rieyard Hartley and he promised to log a call and provide ...
My Fiancee and i took out a contract upgrade 3 weeks ago with a free LED TV which was supposed to be delivered in the same week. We have now followed up every single week as to when it will be delivered to us. The first excuse was because of the holidays, they had no means of delivery due to people ...
I applied for the Fixed Line Look Alike (FLLA) with data product from Telkom who operates over W-CDMA. This was done on Monday from the Telkom Direct shop in the Kollonade. It is for an address in Hartbeespoort. My neighbors using it successful but since I got it on Monday it still does not work. ...