6 Months since I complain about the account received, debit orders going off for a phone never received from VODACOM. According to my calculations VODACOM owe me alot of money debited for a phone never received, but in Dec'13 I received a final demand. together with a reminder that if the account ...
Our Telkom Lines went down on 10/01/2014. The fault was reported on line via I-Pad. Reference number 34CRK110114. Although we continue to call on a daily basis to determine the status of the fault, via cellphone which is very expensive because one waits as much as 15 minutes for a consultant to ...
I purchased Telkom's ADSL package with the primary intent of playing games, and to do occasional browsing. A requirement of competitive gaming is a reasonable latency. Connecting to a Johannesburg server from Cape Town one would expect a latency somewhere between 30 and 60 ms (milliseconds). Since ...
I had a problem with my [URL Removed] e-mail account, so I phoned 10210 and held on for 22 min before Reubn answered, but I must say with the awesome attitude and willingness to help he made up for the long wait. He is competent, friendly and very nice. I hope he is a team leader and trains other ...
I called in to the RMCS call Center for a Sim Swap, apart from waiting for a long time on the que amd gentleman by the name of Monde Mlambo who was rude, arrogant, and kept putting me on hold for no reason. He did not even bother to take down my details to assist me. I believe to him that ...
Logged a fault in November 2013 that our Telkom line is not working. Till date this has not been resolved. We cannot use our internet, call out everything is down. But I still get billed for the monthly service but I had no joy using it. Each time we must follow up and we get told that it will be ...